Current Studies
M.S. in Computer Science
University of Memphis · Expected May 2027
Also pursuing a Graduate Certificate in Cyber Security and Information Assurance.
Memphis, Tennessee
Hi, I’m
Luke Freeman.
Identity & Access Management
IT Operations & Cybersecurity
I enjoy helping people work more effectively through secure access, clear processes, and practical technology solutions.
About Me
People. Processes.
Technology.
I’m currently an Identity and Access Management (IAM) and IT Operations professional with UMRF Ventures, supporting Raymond James. I’m especially interested in cybersecurity, process improvement, and connecting technical teams with the people they support.
I enjoy mentoring others and solving problems that make their work easier. I also enjoy teaching people about cybersecurity threats and how to best defend against them. Outside of work, I enjoy playing video games, listening to music, and singing.
Completed May 2026
B.S. in Computer Science
Second Major in Mathematical Sciences; Minor in Business Information and Technology.
University of Memphis · Magna Cum Laude · University Honors
Experience
A Background in
Access and Operations.
Junior Operations Specialist
UMRF Ventures · Supporting Raymond James IAM
My work focuses on enterprise access management, account troubleshooting, cross-team coordination, documentation, and process improvement.
I previously served as an IAM Supervisor, Shift Lead, and Analyst, building experience in team leadership, training, and daily operations.
Tools I Work With: SailPoint, Active Directory, ServiceNow, and Confluence.
Selected Work
Projects & Cybersecurity.
Senior Design
AI-Assisted IT Support
Co-developed a self-service IT support agent for Shelby County’s General Sessions Courts Clerk’s Office, contributing to authentication, ticketing integration, deployment, and project coordination.
Community Technology
Website Administration
Managed website content, user accounts, and role-based permissions for Savannah Bend Estates HOA, helping turn community needs into practical website improvements.
Cybersecurity Leadership
Capture the Flag
Captained and coordinated training for the UMRF Ventures team at the 2026 Raymond James CTF. Earlier that year, I earned the top individual score on a first-place team at UMRF’s Digital Delta Defense CTF.
Resume
A Closer Look at My Background.
Find my full experience, technical skills, projects, and education in my resume.
Get in Touch
Let’s Connect.
Reach out by email or connect with me on LinkedIn.